Customer service is, at its core, communication. So what happens when communication is impaired?
First impressions truly count, and so does every single one after that. Join Doug C. Brown in this solo episode, where he uses stories of personal experiences and lessons learned from his long career in sales to discuss how companies can improve their communication. He also shares helpful strategies for improving your follow up skills, and how to make follow up work for your business.
In this episode you will learn:
- Why hiring the right people to represent your company is one of the most important things you can do as a business owner.
- Why communication fails – and how this can lead to thousands of dollars in lost revenue.
- Ways to improve your external communication and grow your reputation and trust as a business owner.
Episode’s host – Doug C. Brown
CEO of Business Success Factors and creator of Sales Revenue Growth University, where he teaches the best sales revenue growth strategies for companies who are serious about their sales growth. These are the same strategies and methodologies that he used to increase a company’s close rate by 862% and their revenue growth by 116% – all within four months.
Do you want to increase your sales revenue but don’t know how?
Check with our Sales and Marketing Audit and Checklist: www.checklist.businesssuccessfactors.com